Cookie Policy
Last updated: July 22, 2026
1. What this policy covers
This Cookie Policy explains how TradePilot (“TradePilot”, “we”, “us”) uses cookies, local storage, and similar technologies when you use our website and services. By continuing to use TradePilot, you consent to the use of cookies as described below, unless you adjust your browser settings to block them.
2. What are cookies?
Cookies are small text files placed on your device by websites you visit. They help a site remember your preferences, keep you signed in, and understand how the site is being used. We also use browser local storage for similar purposes.
3. Cookies we use
TradePilot uses the following categories of cookies and storage:
- Essential cookies and storage. These are required for TradePilot to function. They keep you authenticated, maintain your session, and remember basic interface preferences. Without them, core features such as logging in, saving trades, and using the dashboard would not work.
- Analytics cookies. We may use analytics tools to understand how visitors move through the site and which features are most useful. This data is aggregated and helps us improve performance, content, and user experience.
- Support and chat storage. Our support chat widget may store conversation state and identifiers in your browser so the conversation can continue across page loads.
- Payment provider cookies. Paddle, our Merchant of Record and payment provider, may set cookies or similar identifiers when you initiate checkout or manage billing. These are governed by Paddle’s own cookie policy and are required to process payments securely.
4. Third-party cookies
TradePilot does not use advertising or tracking cookies for behavioral advertising. Any third-party cookies are limited to essential service providers, such as Paddle for payment processing, and analytics providers that help us improve the product.
5. Managing cookies
Most browsers allow you to view, delete, or block cookies through their settings. You can also clear local storage from your browser. Please note that blocking essential cookies may prevent TradePilot from working correctly, including keeping you signed in or saving your trading data.
6. Changes to this policy
We may update this Cookie Policy as our service or the technologies we use evolve. The latest version will always be available at this page with the updated date.
7. Contact us
If you have questions about this Cookie Policy, please contact us through the TradePilot support chat or by email at support@tradepilot.io.